Let me go on record and acknowledge that I truly understand that while getting good enough information for learning is fairly easy, getting the “BEST” information for learning is not so easy. The reason is "Noise." There are a number of environmental and biological...

A Leadership IQ study found that 81% of leaders avoid giving tough feedback because they’re afraid the recipient will respond will react badly (with anger, denial, blame or excuses). How do we expect our organizations and employees to improve if we’re afraid to give...

There are certain words we hear in conversation that can instantly set us off. They're the kind of words that our brains hear as attacks and thus prompt us to react defensively (and sometimes even aggressively). In a recent study, we discovered a whole slew of...

The 8 Key Elements of Highly Effective Speech…and why your words barely matter! Published on July 10, 2012 by Mark Waldman and Andrew Newberg, M.D. in Words Can Change Your Brain   I’d like you to take a moment to experience the following sentence, taken from a...